5 Things to Keep in Mind to Stay Safe While Using Internet Banking amid COVID-19

While the world is stuck indoors due to the outbreak of the novel COVID-19, banks are working vigorously so that people don’t have to face any financial inconveniences. But to ensure safety and proper social distancing, banks are also urging their customers to turn to tools like internet banking to avail their services, rather than choosing traditional methods.

However, this rising trend of online banking has also become an opportunity for scammers and fraudsters to dupe people and steal their hard-earned money. And therefore, it is very important for people to know how to use these services safely.

In this article, we will be discussing what are the various ways in which a scammer can attack a person. And how to prevent such attacks.

How Scammers Attack People?


You probably have heard about computer viruses. And trojan is also one of its forms.

A trojan is a virus that can enter your computer system while you are browsing an unsecured website or downloading from an untrusted source. And once a trojan is in your system, it can monitor all your activities and read any sensitive information, including your credit card number, passwords, ATM pin etc.

Phishing Emails

Phishing emails are the fraudulent emails that are sent to you for the purpose of retrieving your sensitive information, such as your credit card passwords or ATM pins etc.

Victims are usually tricked into clicking a link. And that link then sends them to a website that looks very authentic but is fake. Here they are asked to enter their personal information. And once entered, the information goes directly to the scammer.

Money Mules

Money mules are those innocent victims that are tricked by scammers into laundering illegal money using their personal bank accounts. These people are usually lured by sending them emails offering small jobs with some high commissions, or part-time work from home.

Fraudsters either ask for some money upfront as an investment or offer them some commission to make a transaction from their account. But as this involves illegal money, the transaction can result in legal action against these innocent victims.

Tips to Ensure safety while using Internet Banking

  1. Use a Good Antivirus Software

While surfing the internet, it’s very important for you to use a good and genuine antivirus software on your computer. This will protect you from any malware, phishing, or other spam attacks, and will also help you to detect and remove any trojans or spyware programs from your system.

  1. Don’t Use Public Networks

It’s very easy for a hacker to steal your data by sitting in between your system and an open network hotspot. And therefore, you should avoid using public networks while using mobile or internet banking.

However, if you still need to use an open network, set up a VPN software, first, on your system. This will create a secure connection between your device and the wifi network.

  1. Keep Changing Your Password Regularly

This probably sounds very obvious, but many people still don’t do it. Changing your passwords frequently is very important in order to keep yourself safe while banking online. Also, don’t share any of your sensitive details with anyone. Remember, your bank never asks for your PIN, passwords or any other confidential information by calling you or via email. So never believe anyone asking for such details.

Furthermore, make sure your passwords are long and strong. And prefer using different passwords for log-in and transaction.

  1. Don’t Sign-in via Mailers

Banks always recommend that while using internet banking, you yourself type in the bank URL rather than using any links in a mail or a third-party website. This external link can be an attempt at phishing, and there is a great risk of your data being stolen. Therefore, if you receive any mail with a link asking for your login details, prefer not using it.

  1. Subscribe for Notification Service

In this service, whenever there is a transaction from your account, you receive an instant notification on your mobile number. This allows you to keep a track of all your transactions and alerts you of any suspicious activities.

Not just this, the service also notifies you of any unsuccessful E-banking login attempts to your account. This keeps you aware of all the activities going on with your account and allows you to take immediate action if you notice anything irregular.


Internet banking can be risky, especially for people who are new to this. However, if you keep all the above things in mind, you can easily enjoy the benefits of this amazing service without the risk of getting scammed.